Time and time again, we hear about organizations locking down ways to collaborate externally with clients, customers, and partners. We understand that governance and security concerns make it hard to share content with the outside world. However, that shouldn’t limit you to just cutting off any external access. What it should do is make you ask, “how can we set up external sharing and allow our users to collaborate with clients?”
Integration
Connecting and Extending Applications: Partnerships Perspective
Over time, there has been an increasing need for organizations to provide integrations to various types of systems. We see this often at the user level, where companies want to integrate best-of-breed applications, like ECM, CRM, or Collaboration solutions. In this case, the organizations are empowering their employees by allowing users to interact with the systems that are specific to their business process or workflow needs. In a sense, integrating systems helps organizations leverage their best-of-breed solutions while still managing content.
GDPR: What to Do Before May
The GDPR (General Data Protection Regulation) is quickly approaching. It is important to consider what you should be doing the next five months.
What Will 2018 Bring to the ECM Market?
Another year has come and gone. 2017 was certainly a year of change in the ECM industry. One of the biggest headlines and most talked about throughout the year was that of the OpenText acquisition of Documentum. People are still taking the time to speculate about the future of Documentum, and OpenText has been quick to shut down negative narratives. While the acquisition was big news, there were plenty of other changes in the ECM market than that.
The Past, Present, and Future of Collaboration
I have been in the ECM industry since its inception. Things were different then. Technology that enabled people to collaborate digitally didn’t exist. Watching this industry change and adapt to the challenges and technologies has been fascinating. In this blog, I will explore some of these key challenges and technologies as we walk through the timeline of collaboration in ECM.