TECHNICAL SUPPORT
Solutions Consultant
Johnstown, CO
SeeUnity is the leading provider of API-based enterprise content integration and migration products with over 30 partners and 500 customers worldwide. Our products securely connect, sync, or migrate data across on-premise or cloud-based ECM systems and external applications. Our customers include Fortune 500 businesses, larger global law firms, government entities, and more.
Our Solutions Consultants are our product experts responsible for the technical implementation and support of our varied content integration and migration projects. This role is highly customer facing and requires a unique mix of client and partner interaction, internal communication, and technical acumen. As a Solutions Consultant you will effectively demonstrate, articulate, and apply an accurate and thorough technical understanding of SeeUnity’s products and solutions, customers’ ECM systems, and customers’ technical and business environments. You will provide expertise and thought leadership to produce successful sales, installations, product deliverables, and project references.
Salary range: $70K – $100K
Key Job Responsibilities
- Develop a deep expertise in SeeUnity’s products
- Assist with creating and processing customer SoW
- Conduct and drive effective requirements discovery workshops
- Participate in the pre-sales process:
- Provide technical expertise during product demos and pilots/POC’s
- Create and review proposals for product deployments
- Give concurrence that deliverables and estimates are accurate, obtainable, and within defined timelines
- Present the business value and capabilities of our solutions related to the integration or migration of various customer systems
- Clearly explain product capabilities relative to the uniqueness of each customer’s environment
- Manage the purchase cycle of new or upgraded solutions from POC to final implementation
- Troubleshoot complex issues, working with internal and external teams for solutions
Preferred Skills
- Ability to listen for and discover customer needs and adapt solutions to meet unique business requirements
- Confident presenter who can effectively answer questions and convey the unique value of SeeUnity software
- Excellent written and verbal communication skills, with an emphasis on making complex technical concepts understandable across a variety of knowledge levels
- Ability to analyze client environments and make recommendations based on client business needs
- Good project management skills including work planning, estimating, meeting facilitation, and issue resolution
- Familiarity with the pre and post sales process related to selling enterprise software applications to large corporations and Am Law 100/200 firms
- Previous experience with large-scale data migrations
- Work well in either team or independent environments
- Strong organization skills and attention to detail
Minimum Requirements
- Bachelor’s Degree in Computer Science, CIS, Engineering, or equivalent practical experience
- Experience working with cloud sharing platforms including, but not limited to: Box, HighQ, OneDrive, etc., Microsoft SharePoint, Salesforce, and Microsoft Dynamics
- Working knowledge of the ECM industry and experience with platforms such as OpenText (Content Server, eDOCS, or Documentum), Alfresco, NetDocuments, and iManage
- Experience or exposure to Microsoft .NET, JavaScript, JQuery, HTML, and HTML5
Why Work at SeeUnity?
- Competitive salary BOE
- Excellent medical coverage
- Matching IRA plan
- Paid holidays and PTO
- Opportunities for growth
- Work with global companies and business partners
- Family oriented culture
- Your opinion and expertise will be heard and valued
SeeUnity is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veteran status, or any other characteristic protected by law.
Ready to Apply?
Please email info@seeunity.com with your cover letter and resume.
