In most organizations, content can be dispersed among many different systems. In law firms, we often see the use of a DMS as a repository of record, and SharePoint being utilized as an intranet or extranet or an interface preferred by users. Often times, these firms struggle to maintain content in both systems, and they feel that their information governance and security initiatives are hard to follow with two different systems in use. We have experienced that firms will sometimes choose one over the other, and that leads them to migrate content from one system to the other.
Increasing Technology Adoption – Webinar Wrap Up
Last week, we co-hosted a webinar with one of our technology partners, NetDocuments. When we sat down to figure out what corporate legal departments and law firms were struggling with, we turned to the 2017 ILTA Technology Purchasing Survey. ILTA found that their biggest challenges were centered around user adoption and security. While it may be thought that these things are an oxymoron, NetDocuments and SeeUnity know through our work together that they don’t have to be.
Has ECM Failed?
It’s been about a year and a half since Gartner retired the term “Enterprise Content Management” and replaced it with “Content Services.” We have talked in the past about what Content Services is and why Gartner has shifted their terminology away from ECM. If you are unfamiliar with the subject you can read about it here. Recently, we have seen a number of publications about how ECM failed the industry and that Content Services is going to save us. However, it could be argued that Content Services is destined to make the same mistakes ECM did.
Dan’s Dev Corner – May 2018
We’ve recently completed a couple of interesting projects that can be used to take advantage of your Office365 investment even more. Both of them were relatively straightforward extensions to our Fusion and Echo products that are pretty easy to deploy and configure.
Pitfalls of the “Deploy it and they will use it” Philosophy
Many times, successful implementations of new technologies and applications in the workplace are coupled with great strategies and an overarching vision among the organization. We have found though, that in some instances, organizations have a philosophy of “deploy it and they will use it.” This means that they add applications and technology without much input from their users and expect them to just use it. The idea is that if it’s accessible it will be used. However, that way of thinking often ignores any kind of strategy or goal for systems. In this blog, we will talk about some major pitfalls when you implement systems with this kind of mindset and some things you should consider doing to achieve user adoption.