Technical Support Engineer

Johnstown, CO

SeeUnity is the leading provider of API-based enterprise content integration and migration products with over 30 partners and 500 customers worldwide. Our products securely connect, sync, or migrate data across on-premise or cloud-based ECM systems and external applications. Our customers include Fortune 500 businesses, larger global law firms, government entities, and more.

We are seeking a Technical Support Engineer to join our Johnstown, CO office. Our Technical Support Engineer is a vital part of our team, responsible for providing technical support and keen troubleshooting skills for our global customers and business partners. This role is highly customer facing and requires a unique mix of client and partner interaction, internal communication, and technical acumen.

As a Technical Support Engineer, you will effectively demonstrate, articulate, and apply an accurate and thorough technical understanding of SeeUnity’s products and solutions, customers’ ECM systems, and customers’ technical and business environments. You will act as an intermediary between our customers and the SeeUnity team to provide expertise and thought leadership in order to produce successful post deployment customer projects. Our Technical Support Engineer position requires a skill set that includes technical knowledge, communication, flexibility, patience, and problem solving.

Key Job Responsibilities

Preferred Skills

Minimum Requirements

Why Work at SeeUnity?

SeeUnity is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veteran status, or any other characteristic protected by law. 

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